PRIVACY POLICY
Last Updated: August 17, 2026
Preferred Movers LLC, doing business as Preferred Moving & Storage, respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting a moving estimate, booking services, communicating with our team, or otherwise interacting with our business.
This Privacy Policy explains how Preferred Moving & Storage collects, uses, stores, and protects personal information, including information collected through our website, forms, appointment and estimate requests, telephone calls, email, SMS communications, advertising campaigns, cookies, and related technologies.
Information We Collect
Preferred Moving & Storage may collect personal information that you voluntarily provide, including:
Name
Email address
Telephone number
Current and destination addresses
Moving dates and service details
Property and relocation information
Appointment and estimate information
Messages and communications with our team
Information submitted through website forms
Communication preferences and SMS consent records
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, referral source, and interactions with our website.
How We Collect Information
We may collect information when you:
Visit our website
Request a moving estimate or quote
Complete an online form
Schedule an appointment or moving service
Call, email, or text Preferred Moving & Storage
Opt in to receive SMS or email communications
Interact with our advertisements
Communicate with our customer service team
Use website features that employ cookies or similar technologies
Information may also be collected and processed through service providers that support our website, CRM, communications, scheduling, analytics, advertising, and business operations.
How We Use Information
Preferred Moving & Storage may use collected information to:
Provide moving, packing, storage, and related services
Prepare and deliver moving estimates
Schedule appointments and moving services
Respond to inquiries
Provide customer support
Send service related communications
Send appointment confirmations and reminders
Provide moving updates and scheduling information
Process and manage customer relationships
Improve our website and customer experience
Measure website and advertising performance
Maintain business records
Protect against fraud, misuse, or security threats
Comply with applicable legal and regulatory requirements
Where legally required, marketing communications are sent only when the appropriate consent has been obtained.
SMS & Communications
Preferred Moving & Storage may communicate with customers and prospective customers through SMS, telephone calls, and email.
Users may opt in to SMS communications by submitting a website form containing an SMS consent option, requesting communications from our team, completing an applicable booking or estimate form, or otherwise expressly providing consent to receive text messages.
Depending on your interaction with us, SMS messages may include quote follow ups, appointment confirmations, scheduling information, moving reminders, service updates, customer support communications, and other communications related to your request or relationship with Preferred Moving & Storage.
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message.
For assistance, reply HELP or contact Preferred Moving & Storage.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.
Customer opt in information is never sold, rented, or provided to third parties or affiliates for their independent marketing or promotional purposes.
Data Sharing Policy
Preferred Moving & Storage does not sell or rent customer lead information.
We may disclose information to service providers when reasonably necessary for those providers to perform services on our behalf, including website hosting, CRM functionality, communications, scheduling, payment processing, analytics, advertising measurement, customer support, and other operational services.
These providers are permitted to process information only as necessary to provide services supporting our business and subject to applicable contractual and legal obligations.
Lead information is not provided to third parties for their independent promotional use.
SMS consent and text messaging opt in information are not shared with affiliates or third parties for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Cookies & Tracking Technologies
Preferred Moving & Storage may use cookies and similar tracking technologies to operate and improve our website, understand website usage, measure advertising performance, and provide a better user experience.
These technologies may collect information such as browser type, device information, IP address, pages visited, referring websites, and interactions with website content.
Third party analytics and advertising services may also use cookies or tracking technologies according to their own privacy practices.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.
Data Security Practices
Preferred Moving & Storage takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
While we take reasonable steps to protect information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
Preferred Moving & Storage retains personal information for as long as reasonably necessary to provide services, maintain customer relationships, satisfy legitimate business purposes, comply with legal obligations, resolve disputes, and enforce agreements.
Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of in accordance with our business practices and applicable law.
Third Party Services
Preferred Moving & Storage uses third party service providers to support its business operations.
GoHighLevel may serve as a primary CRM, automation, funnel, scheduling, and communications platform. Through this platform, contact information, form submissions, conversations, appointment information, communication records, and automation workflows may be stored and processed.
GoHighLevel may also facilitate functionality involving SMS, email, telephone calls, forms, customer communications, and appointment scheduling.
Preferred Moving & Storage may also use other service providers for website hosting, analytics, advertising, communications, payment processing, and other operational functions.
These providers process information as necessary to provide services to Preferred Moving & Storage and are subject to their respective privacy practices and applicable contractual requirements.
SMS opt in information and consent are not provided to these parties for their independent marketing or promotional purposes.
Your Rights & Choices
Depending on where you live and applicable privacy law, you may have certain rights concerning your personal information, including the right to request:
Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
Information about how your information is used
Withdrawal of certain previously provided consent
Opt out from marketing communications
You may contact Preferred Moving & Storage to submit an applicable privacy request.
We may need to verify your identity before completing certain requests.
Opt Out Instructions
You may unsubscribe from marketing emails by using the unsubscribe option included in applicable emails.
To stop receiving SMS messages, reply STOP to any applicable text message.
For SMS assistance, reply HELP.
You may also contact Preferred Moving & Storage directly regarding your communication preferences.
Opting out of marketing communications does not necessarily prevent us from sending transactional or service related communications that are necessary to fulfill an existing request or provide services.
Children’s Information
Preferred Moving & Storage does not knowingly collect personal information from children under the age of 13.
Our services and website are intended for adults seeking moving, storage, packing, or related services.
If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete that information.
Changes to This Policy
Preferred Moving & Storage may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable legal requirements.
When changes are made, the updated Privacy Policy will be posted on our website with a revised date.
We encourage users to review this Privacy Policy periodically.
Contact Information
If you have questions about this Privacy Policy, your personal information, or your communication preferences, please contact:
Preferred Movers LLC
Preferred Moving & Storage
581 Calef Hwy
Epping, New Hampshire 03042
United States
Phone: +1 603 205 2121
Email: [email protected]
Website: preferredmovers.org
Last Updated: August 17, 2026
